Christa Poirier played a pivotal role in launching the innovative Parenting in Ottawa (PIO) Facebook page. By considering clients’ perspectives, she ensured that information was engaging for parents and interactions were appropriately documented for this new form of client care. As the use of social media to engage parents is relatively new, Christa has sought to build trusting therapeutic relationships virtually. In her handling of questions, comments, private messages and conflict, she created a culture of respect, understanding, sharing and tolerance. Christa takes satisfaction in what the PIO page has done for our parenting community and how positively it is received.