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Senior Management

Donna Dewar

Director, Corporate Project Management and Information Technology Services

Telephone: 613-237-2159, ext. 316

Donna Dewar
Donna Dewar is a certified project management professional with over 15 years’ experience in the non-profit sector. In her current role at CNA, as director of corporate project management and information technology services, Donna oversees the development of secure, compliant and reliable applications that meet CNA’s business objectives while supervising innovations and project management methodologies at a strategic level. Previously, she was the project manager for the National Expert Commission, after having made significant contributions to the launch of several CNA online initiatives.

Before joining CNA, Donna was the director of web and enterprise application services for the Canadian Red Cross, where she was responsible for modernizing enterprise applications, national and regional websites, online public affairs communications and the donations platform. During this time Donna became Information Technology Infrastructure Library (ITIL) –certified, an accreditation which helped her to streamline the organization’s IT process.

She has also overseen a number of new media initiatives, including Health Canada’s “Go Smoke Free” campaign and volunteered as executive director at DigitalEve (Ottawa), a program encouraging others, particularly women, to embrace the internet and emerging digital technologies.

Patricia Elliott-Miller

Executive Lead, Certification and Professional Development

Telephone: 613-237-2159, ext. 523

Pat is a versatile, results-oriented executive nurse leader who has delivered best-in-class innovative practices through a variety of administrative, academic and clinical roles in the health-care sector over the past 30 years. She is a thoughtful leader who is able to turn vision into reality by mobilizing and coaching high performing teams with grace and poise through times of uncertainty. She has served on provincial and national committees and has consistently been driven throughout her career in promoting the role of nurses within the health-care system.

Pat achieved her undergraduate degree in nursing from McMaster University (Hamilton) and a masters of science in nursing from the University of Ottawa. She completed the Wharton Nurse Executive Program at the University of Pennsylvania and has received the Partners in Excellence Award from the Sisters of Charity Health Services for promoting the Ottawa-based organization as an academic centre of excellence.

Prior to joining CNA, Pat held the positions of vice-president, patient services, and chief nurse executive at the Children’s Hospital of Eastern Ontario in Ottawa.

Joanne Lauzon

Director, Finance and Administration

Telephone: 613-237-2159, ext. 202

Joanne Lauzon is a senior certified professional in finance with over 25 years of experience and expertise in her field. In her current position as director of Finance and Administration, Joanne holds financial responsibility for all the deliverables under her portfolio to implement the strategies and fulfil the objectives of the association.

Prior to joining CNA, Joanne acquired experience through various executive roles in organizations within the private sector, especially in the commercial, retail and construction industries. In addition, she has worked in auditing and public accounting, serving clients in the health care, financial and not-for-profit sectors. Her experience includes accounting, certification, financing, and taxation and advisory services to a large variety of clients. Throughout her career, Joanne has been recognized as a leader in her field for continuously improving efficiency and providing advice regarding governance and business solutions. As a passionate and talented leader, Joanne works to drive positive change, efficiency and innovative solutions.

Joanne holds a bachelor of business administration from the University of Quebec and the designation of CPA, CGA from the Chartered Professional Accountants Order of Quebec.

Carolyn Pullen

Director, Policy, Advocacy and Strategy

Telephone: 613-237-2159, ext. 521

Carolyn Pullen
Carolyn Pullen is the director of Policy, Advocacy and Strategy and is responsible for the association’s development and implementation of policy, advocacy and strategic initiatives.

Carolyn is a senior health-care professional with 20 years’ experience in the national not-for-profit sector. Before joining CNA, she directed the research enterprise for Canada’s Heart and Stroke Foundation, developing strategic programs and overseeing cardiovascular and stroke research funding for over 1,200 investigators. Carolyn has also served as director of knowledge translation for the Canadian Cardiovascular Society and has held health policy and research roles for the Canadian Institute for Health Information and Accreditation Canada. In addition, she has led national initiatives to develop and disseminate continuing professional development programs, clinical practice guidelines, resuscitation training programs, and indicators for mental health and addiction services.

Carolyn received her bachelor of science in nursing from Queen's University. Her master’s and doctorate degrees, both from the University of Ottawa, are in education with a specialization in knowledge translation that focuses on mechanisms to mobilize health research evidence into practice.