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Feedback and Improvements

We are always seeking ways to improve the certification program and will continue to make changes. If you have any feedback, please do not hesitate to send us an e-mail certification@cna-aiic.ca


We conducted a survey to hear directly from the 3,041 nurses who applied in 2016. Their feedback on our new processes was invaluable and led us to make the following enhancements:

  • Revamped website with improved navigation was launched January 2017
  • Exam results will now be e-mailed within three weeks of the end of the exam window
  • New platform for practice questions is coming fall 2017
  • Simplified tracking of continuous learning hours
  • Actively working with Pearson VUE to improve CBT venues and locations


It was a great year for the CNA Certification Program. Highlights included:

  • New members joined the CNA certification team
  • CNA certification celebrated 25 years!
  • 3,041 applied to be certified or re-certified
  • 17,515 certified nurses across Canada
  • Certification went paperless, meaning more flexibility for you!
    • Applications went online and can now be accessed by logging into your NurseONE.ca account
    • Exams went online and are now delivered through computer-based testing (CBT) by Pearson VUE, giving you two 15-day exam-writing window each year (as opposed to one yearly exam day)
  • Website and application system improvements