Canadian Nurses Association
14. When differences among members of the health-care team affect care, nurses
seek constructive and collaborative approaches to resolving them and commit
to conflict resolution and a person-centred approach to care.
15. Nurses support each other in providing person-centred care.
B. Promoting Health and Well-Being
Nurses work with persons who have health-care needs or are receiving care to
enable them to attain their highest possible level of health and well-being.
1. Nurses provide care directed first and foremost toward the health and well-
being of persons receiving care, recognizing and using the values and principles
primary health care
2. Nurses work with persons receiving care to explore the range of health-care
choices available to them, recognizing that some have limited choices because of
social, economic, geographic or other factors that lead to inequities (Registered
Nurses’ Association of Ontario [RNAO], 2011). Nurses recognize the social
determinants of health in their assessments, diagnoses, outcomes planning,
implementations and evaluations with individuals, families and communities,
collaborating with others in and outside of the health sector (CNA, 2013).
3. When a community health intervention interferes with the individual rights of
persons, nurses use and advocate for the use of the least restrictive measures
possible for those in their care (CNA, 2008).
4. Nurses collaborate with other health-care providers and others to maximize
health benefits to persons receiving care and with health-care needs and
concerns, recognizing and respecting the knowledge, skills and perspectives
5. When the integrity of nurses is compromised by patterns of institutional
behaviour or professional practice that erode the ethical environment and the
safety of persons receiving care (generating moral distress), nurses express and
report their concern individually or collectively to the appropriate authority or
committee (American Nurses Association [ANA], 2015).