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CNA is the national professional voice of over 139,000 registered nurses and nurse

practitioners across Canada. CNA advances the practice and profession of nursing

to improve health outcomes and strengthen Canada’s publicly funded, not-for-profit

health system.

All rights reserved. No parts of this publication may be reproduced, distributed,

transmitted, stored in a retrieval system or transcribed, in any form or by any means,

electronic, mechanical, photocopying, recording, or otherwise, without written

consent from the publisher, except in the case of non-commercial use. Refer to www. for all terms and conditions to

reproduce as well as for requesting permission and requirements to quote this source.

© Copyright 2017

Canadian Nurses Association

50 Driveway Ottawa, Ont. K2P 1E2


Tel.: 613-237-2133 or 1-800-361-8404

Fax: 613-237-3520


® CANADIAN NURSES ASSOCIATION and the CNA flame design are registered trademarks of the

Canadian Nurses Association.

ISBN 978-1-55119-441-7