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Exam Deferral and Withdrawal

Please note: If you want to change an exam date you’ve booked, do not withdraw. Contact Pearson VUE first, as they may be able to accommodate your change of date request.

Deferring the exam to the next writing administration period

If you cannot write your exam due to personal or professional reasons, you may qualify to defer it until the next exam administration window. Deferral requests must be received before the first day of the exam writing window. A maximum of two deferral requests will be granted. Note: the first deferral is no charge; a second deferral will require a late fee of $95.

You must maintain a valid CNA membership to have your deferral approved for the next calendar year at the same exam rate. A fee differential will be applied if you do not renew your CNA membership.

Deferring means you will not have to reapply for the next exam writing window (since your application will still be active in our system). Before the next exam window, you will receive notification to book your exam date with Pearson VUE.

Initial certification deferral policy

First exam deferral

There is no charge for a first exam deferral, but we must receive and approve your request in writing.

If you are granted a deferral and do not take the exam in the next scheduled exam window (or you do not request a second exam deferral), your application fees will be automatically refunded less the $125 administration fee and $95 late withdrawal fee. You will have to reapply if you wish to write the exam in the next available window.

Second exam deferral

A $95 administration fee applies for a second exam deferral and we must receive and approve another written request.

If you are granted a deferral and do not take the exam in the next scheduled exam window, your application fees will be automatically refunded less the $125 administration fee and $95 late withdrawal fee. You will have to reapply if you wish to write the exam in the next available window.

Employer vouchers

For employers who sponsored an applicant, the voucher will be valid after the first deferral request; however, an administrative fee of $95 will be charged to the employer for a second deferral.

To defer your exam: log in to your NurseONE.ca account, complete the online exam withdrawal form and request a deferral in the comment section.

Renewal certification by exam deferral policy

May exam writing window

There is no charge for a first exam deferral, but we must receive and approve your request in writing. Your certification status must remain valid until the November exam writing window.

November exam writing window

Exam deferrals are not be available. You can renew by continuous learning, withdraw or apply for inactive status.

To defer your exam: log in to your NurseONE.ca account, complete the online exam withdrawal form and request a deferral in the comment section.


Withdrawing from the exam

To withdraw from the exam: Log in to your NurseONE.ca account and complete the online exam withdrawal form.

The certification program will acknowledge your request and send you a refund, minus the non-refundable $125 administration fees.

NOTE: If a request for withdrawal is submitted after the start of the exam writing window, an additional late withdrawal fee of $95 will apply.

Important: Don’t forget to cancel your Pearson VUE test centre appointment to receive a refund on the exam fee. This must be done 24 hours before your scheduled appointment otherwise you will forfeit the $105 Pearson VUE test centre fee.

Compassionate withdrawal/deferral during the exam writing window

If you withdraw from or defer the exam during an exam administration window period because of illness, incapacity or other compassionate reasons (e.g., sudden illness in the family) you will not be charged the withdrawal/deferral or late fees. To qualify, you will have to provide written verification (e.g., physician’s certificate) within two weeks after your scheduled exam date.

Unreported absence (no show) at a scheduled exam

If you miss an exam that you were scheduled to write and you do not inform CNA within 15 days of the end of the exam administration window, your application will be ineligible for a refund.